Frequently Asked Questions

Our business hours are Monday to Friday from 8:00am to 5:00pm. Weekend and emergency appointments are available.  

Yes, Appointments are required to minimize wait times.

We offer a wide range of lab tests including blood tests, urine tests, genetic testing, and more.

No problem!
A lab order is not required. For those who have lab orders from their physician, we have two easy options for providing your lab order to GMHS when booking a visit. You can provide us your doctor’s contact information and we can collect your lab order for you, or you can ask your doctor for a copy of your lab order and upload it. Either way works for us..

Appointments more than 24 hours from the scheduled appointment time can be rescheduled or canceled for a full refund.

Appointments less than 24 hours from the scheduled appointment time may be rescheduled and are non-refundable if canceled.

Yes! GMHS offers same-day and next-day appointments, subject to availability.

It depends on the lab test being requested. If we see that your specific labs require fasting, we will let you know ahead of time. Alternatively, you may reach out to us by phone at (770)804-5250 or via email at support@mygmhs.com. 

Your healthcare information is strictly confidential and only used for scheduling and coordination purposes.

We accept all major credit cards and FSA/HSA health cards. 

Yes, absolutely. We routinely undergo internal compliance testing to ensure we uphold the highest standards.

Yes, GMHS is a laboratory. Our technology platform also facilitates our service for mobile phlebotomy and a variety of other mobile healthcare services. We send certified, qualified phlebotomists to your home or office to collect your samples, and drop off those samples at the laboratory you or your doctor selected for testing. 100% of the testing is handled by the one of the following laboratories of your choosing:  GMHS, Quest, Labcorp, CRL, Exam One, Ulta Lab Tests and ect. 

Here's what we’re doing to keep you safe:

• Our phlebotomists wear medical-grade personal protective equipment (PPE)
• This includes masks, gloves, medical scrubs, and optional foot coverings
• Phlebotomists / nurses change into new PPE for each visit
• Phlebotomists carry disinfectants and sanitizers
• We screen our phlebotomists and patients before each visit and again upon arrival.

Yes, as long as it's permitted by your employer and it is indoors, clean, and a sterile environment.

GMHS does not perform exams at the following locations: restaurants, truck stops, parking lots, hotel rooms.

Yes. 

If you run a healthcare organization and have a recurring need for corporate or group bookings, our partnership team would be happy to create a solution designed for you. To arrange a corporate or group booking, please contact us at Support@mygmhs.com or (770)804-5250